FAQ's
FREQUENTLY ASKED QUESTIONS
Q: Who manufactures your jewelry?
A: Me! These jewelry pieces are one of a kind original pieces of art and are handcrafted by me.
Q: What materials is this piece of jewelry made of?
A: I am a multimedia artist and jewelry for sale may be created with a variety of materials.
Jewelry I create is made from both natural and manmade materials.
Some of my frequently used materials include fine silver, sterling silver, copper, stainless steel, natural rocks, minerals and semi-precious gemstones, glass beads, resin and plastic beads, wood beads, paper beads, nylon cording, elastic cording, filled wire, cotton cording, hemp cording, etc.
Each jewelry piece will have the specific materials used in the listing for that product. If for any reason I do not know the exact material a component is made from I will be honest and let you know.
Because of my concerns for the animals involved in intensive farming methods, any pearls, leather, silk, etc used in my work will be vegan versions of the real thing or alternative materials. If any non-vegan component were to show up in one of my pieces it is because it is a found object or reclaimed from a vintage piece. I never buy new non-vegan materials!
Feel free to contact me with specific questions.
Q: Will the jewelry I buy look perfect in real life?
A: Because of the nature of natural materials you may notice slight variations in color, inclusions and size on natural gemstone beads.
Likewise, handmade products will not look as uniform and "perfect" as mass produced machined pieces and you may see evidence of the handcrafted nature of the jewelry.
The colors depicted on a screen will vary from screen to screen, though I attempt to make them look accurate it is not always possible to convey every detail with a camera.
If you would like additional photos before purchasing, please email me your request so I can provide them for you.
If you are not satisfied with your jewelry after receiving it you have 30 days to return it in new unused condition for a full refund of the purchase price. I cannot refund the shipping costs.
Q: How do I care for the jewelry piece I purchased?
A: As a piece of fine art jewelry, special handling is required to keep the jewelry in good condition throughout its lifetime.
Take care when wearing your jewelry and do not crush or bang the metal or stones against anything.
Remove before swimming, showering or exercising. Avoid getting your jewelry wet.
Apply any lotions and perfumes and allow them to absorb before putting on your jewelry.
Wipe with a soft cloth to clean.
Most jewelry pieces are not suitable for ultrasonic or steam cleaners, especially natural stones or metals with patina added.
Please contact me to troubleshoot before using harsh cleaners on on your piece!
Q: What is your Return Policy?
If you are not satisfied with your jewelry after receiving it you have 30 days to return it in new unused condition for a full refund of the purchase price.
I cannot refund the shipping costs.
If, for some reason, your piece breaks, please carefully save all the components, beads, etc and place in a small plastic baggie.
Send me a picture and we can discuss how I can help you with repairing your piece.
Q: What is your Shipping Policy?
A: Please allow 5-10 Business days for standard shipping.
I have a variety of shipping options to select from at checkout.
I will include a tracking number in your order unless you indicate that you would not like one.
I offer free shipping for orders over $100.